If you see a yellow exclamation mark next to it or it's missing, the driver might be the issue. Look for the 'Human Interface Devices' category and see if the 'HID-compliant touch screen' is listed. Device Manager: Open the Device Manager by right-clicking on the Start button and selecting 'Device Manager' from the menu.Restart the Laptop: Sometimes, a simple restart can fix driver-related issues.Windows updates often include driver updates, which might resolve the issue automatically. Check for Windows Updates: Make sure your Windows operating system is up to date.To resolve this problem, you can try the following steps. If the HID (Human Interface Device) - Compliant Touch Screen driver is missing on your HP ENVY X360 Convertible Laptop PC, it can cause issues with the touch screen functionality. Thank you for posting your query, I will be glad to help you. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.
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